Giant Food Bans Unaccompanied Minors, Large Bags in Select Stores to Curb Retail Theft

In response to "unprecedented levels of product theft," Giant Food has implemented a new policy banning unaccompanied minors and large bags in select stores after 6 p.m. The chain aims to mitigate the issue of rampant retail theft, which has affected product availability, convenience, and safety for both customers and employees.

Washington, D.C. and Maryland supermarket chain Giant Food has taken a bold step in combating rampant retail theft by prohibiting unaccompanied minors and large bags inside select stores after 6 p.m. This revised policy, implemented on Thursday, aims to reduce the "unsustainable" levels of product theft that have plagued the chain.

"Retail theft in our market area affects everyone," Giant Foods said in a statement. "It limits product availability, creates a less convenient shopping experience, and, most critically, puts our associates and customers in harm's way."

Giant Food Bans Unaccompanied Minors, Large Bags in Select Stores to Curb Retail Theft

Giant Food Bans Unaccompanied Minors, Large Bags in Select Stores to Curb Retail Theft

The new policy affects all seven locations in Washington, D.C., two in Baltimore, and three in Prince George's County, Maryland. The measure bans individuals under the age of 18 from entering stores unaccompanied after 6 p.m., as well as prohibiting bags larger than 14 inches by 14 inches by 6 inches, which is approximately the size of many backpacks.

In stores that allow large bags, customers must consent to having their bags tagged before entering and searched before leaving. Giant Food emphasizes that these measures are not intended to completely eliminate retail theft but are part of a comprehensive effort to protect customers and employees.

Giant Food Bans Unaccompanied Minors, Large Bags in Select Stores to Curb Retail Theft

Giant Food Bans Unaccompanied Minors, Large Bags in Select Stores to Curb Retail Theft

The chain has previously implemented other measures to combat theft, including limiting self-checkout, increasing security, limiting exits, working with police to increase their presence, locking up high-targeted theft items, and banning bags over 14" x 14" x 6" in select stores.

Despite the implementation of these measures, Giant Food acknowledges that they may not be a complete solution to the issue of rampant retail theft. The chain continues to explore additional initiatives to enhance safety and reduce theft in its stores.

Giant Food Bans Unaccompanied Minors, Large Bags in Select Stores to Curb Retail Theft

Giant Food Bans Unaccompanied Minors, Large Bags in Select Stores to Curb Retail Theft

According to Capital One data, retailers in Washington, D.C., lost an astounding $120 million in revenue to theft in 2022, resulting in a loss of $7.21 million in retail sales tax dollars for the city. This highlights the significant impact that retail theft is having on businesses and the local economy.

The D.C. Metropolitan Police Department has been actively working to combat retail theft and is in constant communication with retailers throughout the city. Overall crime in D.C. has decreased by 19% year-to-date compared to last year, with violent crime dropping by 35% and theft decreasing by 3%.

While the police department does not break down theft statistics into specific types of theft on its website, it is evident that retail theft remains a pressing issue that requires continued collaboration between law enforcement and businesses.

Giant Food's revised policy banning unaccompanied minors and large bags is a bold attempt to address the problem of rampant retail theft. While the chain acknowledges that these measures may not completely eliminate the issue, they demonstrate a commitment to protecting customers and employees while mitigating the financial and societal impact of theft on the community.